Support

Website support

We take care of the technical side of your website: monitoring, backups, updates and small changes, so it stays online and up to date while you run your business.

What’s included

  • Monitoring

    We watch that your site is online and working, and respond when something breaks.

  • Backups

    Regular backups of the site and its database, so your data can be restored.

  • Updates and security

    We update the platform, plugins and libraries and close known vulnerabilities.

  • Changes and new features

    Content edits, new pages, forms and integrations as your needs grow.

  • Advice

    Answers to technical questions and a clear recommendation when you plan a change.

How the work goes

  1. Review

    We look at the current state of the site and agree what the support covers.

  2. Regular care

    Monitoring, backups and updates run on a schedule.

  3. Requests

    You send us tasks, from a typo to a new feature, and we handle them.

  4. Report and advice

    We report what was done and suggest what to improve next.

Who it suits

  • Websites without a technical person on staff
  • Businesses that need someone to react when the site breaks
  • Owners who plan to keep developing the site but do not want to manage it themselves
  • Companies that need their data backed up and protected against known vulnerabilities

Frequently asked questions

Can you support a site that another team built?

Yes. We begin with a technical review to understand the code and the hosting, then propose a support plan that fits what we find.

How fast do you respond to requests?

Response times depend on the plan and are written into the agreement. Urgent breakages go first, and routine tasks follow a schedule we agree with you.

Can we sign up for a limited period?

Yes. Support can be ongoing or for a limited period, for example while your own developer is away or during a launch.

Talk to us

Ready to talk about your project?

Phone us, write to us or send a short brief. You get a clear next step and, after the first conversation, a written estimate.

Or reach us directly

  • Reply within one business day
  • Languages Armenian, Russian, English
  • Written estimate after the first conversation

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